Terms of Service

1. INTRODUCTION These Terms of Service ("Terms") govern your access to and use of Grid Trade X and any related websites, applications, wallet-connected features, software, content, functionality, products, and services made available by Degenesis Labs (together, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services. If you access or use the Services on behalf of a company, organisation, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms, and in that case "you" and "your" will refer to both you and that entity.

2. WHO WE ARE The Services are owned and operated by Degenesis Labs ("Degenesis Labs", "we", "us", or "our"). Contact details: Degenesis Labs Email: x@degenesislabs.com Website: www.gridtradex.com Website: www.degenesislabs.com

3. ELIGIBILITY You may only use the Services if: (a) you are at least 18 years old; (b) you have legal capacity to enter into a binding agreement in your jurisdiction; (c) your access to and use of the Services is not prohibited by applicable law; and (d) you comply with these Terms at all times. By using the Services, you represent and warrant that you satisfy all eligibility requirements above. We may refuse access to, suspend, restrict, or terminate the Services or your account if we believe, in our sole discretion, that you do not meet these requirements.

4. IMPORTANT RISK NOTICE The Services may involve blockchain functionality, digital assets, wallet connectivity, and features enabling transfers or withdrawals of value. You acknowledge and agree that: (a) blockchain transactions may be irreversible; (b) digital asset values may be volatile and may fall to zero; (c) third parties may exploit vulnerabilities, commit fraud, or interfere with transactions; (d) transactions may fail, be delayed, or incur network fees outside our control; (e) public blockchain activity may be visible to third parties; (f) wallets, private keys, seed phrases, and credentials are your sole responsibility; (g) loss of access to your wallet, keys, credentials, or devices may result in permanent loss of access to digital assets or value; and (h) use of the Services involves material technological, operational, legal, and financial risk. You assume all risk associated with your use of the Services.

5. NO FINANCIAL, INVESTMENT, LEGAL, OR TAX ADVICE The Services, and any content, data, commentary, materials, or information made available through them, are provided for general informational and entertainment purposes only. Nothing in the Services constitutes or should be construed as: (a) financial advice; (b) investment advice; (c) legal advice; (d) tax advice; (e) accounting advice; (f) brokerage services; (g) custody services; (h) a recommendation to buy, sell, hold, transfer, or otherwise deal in any asset; or (i) an offer or invitation to engage in a regulated financial activity. You are solely responsible for obtaining independent advice and assessing whether any activity is appropriate for you.

6. ACCOUNT AND WALLET RESPONSIBILITY You may be required to create an account or connect a compatible wallet in order to access certain features. You are solely responsible for: (a) maintaining the confidentiality and security of your account credentials, wallet credentials, private keys, seed phrases, devices, and authentication methods; (b) all activity conducted through your account or wallet connection; (c) ensuring the accuracy of information you provide to us; and (d) maintaining the security of your systems, software, and devices. You must notify us immediately if you suspect unauthorised access, misuse, compromise, or other security issues affecting your account or wallet connection. We are not responsible for any loss arising from compromised credentials, phishing, device loss, user error, malicious software, wallet failure, or third-party interference.

7. LICENSE TO USE THE SERVICES Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Services solely for your personal, lawful, and intended use. This licence does not transfer any ownership rights to you. You must not: (a) copy, reproduce, modify, adapt, translate, distribute, sell, lease, license, sublicense, assign, publish, broadcast, transmit, or otherwise exploit any part of the Services except as expressly permitted by us in writing; (b) reverse engineer, decompile, disassemble, or attempt to derive source code from any part of the Services except where such restriction is prohibited by law; (c) circumvent, disable, interfere with, or bypass any technical, security, or access controls; (d) use the Services for any unlawful, fraudulent, deceptive, abusive, or unauthorised purpose; or (e) use the Services in any way that could damage, disable, overburden, impair, or compromise the Services or the rights of others.

8. OWNERSHIP AND INTELLECTUAL PROPERTY All right, title, and interest in and to the Services, including all software, code, text, graphics, interfaces, branding, names, logos, designs, audio, video, gameplay systems, compilations, databases, and other content, and all intellectual property rights in them, are owned by or licensed to Degenesis Labs. Except for the limited licence expressly granted in these Terms, no rights are granted to you by implication, estoppel, or otherwise. Grid Trade X, Degenesis Labs, and all related names, logos, product names, and branding are protected and may not be used without our prior written consent.

9. VIRTUAL ITEMS, DIGITAL ASSETS, REWARDS, AND VALUE The Services may include digital items, rewards, balances, entitlements, points, or other forms of in-service or blockchain-linked value. Unless expressly stated otherwise by us in writing: (a) such items and features are licensed, not sold, to the fullest extent permitted by law; (b) they may have no cash value; (c) they do not create any ownership, proprietary, redemption, refund, or guaranteed withdrawal rights against Degenesis Labs; (d) their availability, utility, transferability, or functionality may change, be limited, or be discontinued at any time; (e) we do not guarantee that any item, reward, balance, or feature will maintain value, utility, liquidity, marketability, or interoperability; and (f) any ability to withdraw value is subject at all times to these Terms, our policies, security checks, technical constraints, fraud prevention processes, and applicable law. We may impose conditions, limits, delays, review requirements, verification steps, fees, holds, or restrictions on withdrawals, claims, redemptions, transfers, or access to value at any time where reasonably necessary for security, fraud prevention, system integrity, legal compliance, dispute resolution, investigation, or operational reasons.

10. PURCHASES, PAYMENTS, AND PRICING If you purchase any paid feature, product, access right, or item through the Services, you agree to pay all applicable charges, fees, taxes, and network costs associated with the transaction. You authorise us and our payment providers to process relevant transactions. You acknowledge and agree that: (a) prices may change at any time before purchase; (b) network fees, gas fees, processing fees, foreign exchange costs, and third-party charges may apply; (c) we are not responsible for fees charged by third parties, including wallet providers, payment providers, card issuers, exchanges, or blockchain networks; and (d) all purchases are final except where mandatory law requires otherwise.

11. DIGITAL CONTENT, DIGITAL SERVICES, AND CONSUMER RIGHTS If you are a consumer, nothing in these Terms excludes, limits, or restricts rights that cannot lawfully be excluded under applicable law. Where UK law applies, the Consumer Rights Act 2015 may give consumers rights in relation to digital content and services, including rights where digital content is not of satisfactory quality, fit for purpose, or as described. Where EU consumer law applies, mandatory rights concerning digital content, digital services, unfair terms, and remedies may also apply. :contentReference[oaicite:2]{index=2} To the extent permitted by law, and where applicable to your purchase, by purchasing digital content or digital services for immediate supply or performance you: (a) expressly request immediate performance; and (b) acknowledge that you may lose any statutory cancellation or withdrawal right once performance has begun or the digital content has been supplied. Where mandatory law gives you a withdrawal or cancellation right, that right remains only to the extent required by that law. EU consumer law specifically regulates withdrawal rights for distance contracts, including digital content and digital services. :contentReference[oaicite:3]{index=3}

12. PROHIBITED CONDUCT You must not, directly or indirectly: (a) violate any law, regulation, court order, sanction, or third-party right; (b) engage in fraud, deception, market manipulation, cheating, collusion, or abuse; (c) exploit bugs, vulnerabilities, glitches, or unintended mechanics; (d) use bots, scripts, crawlers, automation, cheats, hacks, mods, or unauthorised software; (e) attempt to gain unauthorised access to any system, network, account, database, or data; (f) interfere with or disrupt the Services, servers, or networks; (g) impersonate another person or misrepresent your identity or affiliation; (h) use the Services for money laundering, unlawful financing, criminal proceeds activity, or other unlawful purpose; (i) evade suspensions, restrictions, bans, or technical controls; (j) resell, commercially exploit, or operate the Services for the benefit of a third party without our written consent; (k) engage in scraping, harvesting, extraction, or mass collection of data; (l) infringe our intellectual property rights or those of others; or (m) do anything that, in our sole discretion, harms or creates risk for Degenesis Labs, the Services, or other users.

13. MONITORING, INVESTIGATION, AND ENFORCEMENT We may, but are not obliged to, monitor use of the Services for compliance with these Terms, security, fraud prevention, service integrity, legal compliance, and operational purposes. We may investigate suspected violations of these Terms and cooperate with law enforcement, regulators, courts, or other relevant authorities where we consider it appropriate or where required by law. We may take any action we consider appropriate in response to suspected or actual violations, including: (a) warnings; (b) content removal; (c) transaction delays or reversals where possible; (d) withdrawal holds; (e) feature restrictions; (f) account restrictions; (g) temporary suspension; (h) permanent termination; (i) refusal to provide Services; and (j) legal action.

14. SUSPENSION, RESTRICTION, AND TERMINATION We may, at any time and without prior notice where reasonably necessary, suspend, restrict, disable, or terminate your access to all or part of the Services if: (a) you breach these Terms; (b) we suspect fraud, abuse, cheating, manipulation, security risk, or unlawful conduct; (c) we believe your use exposes us, the Services, or others to risk; (d) we are required to do so by law, court order, regulator, or competent authority; (e) technical, operational, or security issues require it; or (f) we discontinue all or part of the Services. We are not liable to you for any suspension, restriction, disabling, or termination carried out in accordance with these Terms. Termination does not affect any accrued rights, remedies, obligations, or liabilities.

15. THIRD-PARTY SERVICES The Services may link to, rely on, integrate with, or interoperate with third-party services, including wallets, blockchain networks, payment providers, exchanges, marketplaces, hosting providers, analytics providers, and other tools. We do not control and are not responsible for third-party services, their performance, their availability, their security, their legality, or any loss arising from your use of them. Your use of third-party services is entirely at your own risk and subject to the terms and policies of those third parties.

16. BLOCKCHAIN AND NETWORK DISCLAIMER We do not own or control any blockchain network, validator set, wallet provider, node provider, bridge, exchange, or third-party infrastructure used in connection with the Services. We do not guarantee that any blockchain network or related infrastructure will be available, uninterrupted, secure, timely, accurate, compatible, or error-free. We are not liable for losses caused by: (a) blockchain forks; (b) chain reorganisations; (c) validator failure; (d) bridge failure; (e) congestion; (f) failed transactions; (g) delayed confirmations; (h) smart contract exploits not caused by our wilful misconduct; (i) third-party wallet failures; or (j) network fee fluctuations.

17. TAXES You are solely responsible for determining, reporting, filing, and paying any taxes, duties, levies, or similar charges arising from your use of the Services, including purchases, sales, transfers, withdrawals, rewards, or receipt of any value. We do not provide tax advice and are not responsible for your tax obligations.

18. DISCLAIMERS To the fullest extent permitted by law, the Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will be uninterrupted, secure, error-free, free of defects, accurate, complete, reliable, or suitable for your purposes. We disclaim, to the fullest extent permitted by law, all warranties, representations, conditions, and guarantees, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, and non-infringement. Nothing in these Terms excludes any guarantee, condition, warranty, right, or remedy that cannot lawfully be excluded.

19. LIMITATION OF LIABILITY To the fullest extent permitted by law, Degenesis Labs and its officers, directors, employees, contractors, affiliates, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary loss or damage, or for any loss of profit, revenue, business, opportunity, goodwill, reputation, data, digital assets, expected savings, or use, arising out of or in connection with the Services or these Terms, even if advised of the possibility of such loss. To the fullest extent permitted by law, our total aggregate liability to you arising out of or in connection with the Services or these Terms will be limited to the greater of: (a) the total amount paid by you directly to Degenesis Labs in the 12 months immediately preceding the event giving rise to the claim; and (b) GBP 100. Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot lawfully be excluded or limited.

20. INDEMNITY To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Degenesis Labs and its officers, directors, employees, contractors, affiliates, licensors, and service providers from and against all claims, demands, actions, proceedings, liabilities, losses, damages, judgments, costs, and expenses, including reasonable legal fees, arising out of or in connection with: (a) your access to or use of the Services; (b) your breach of these Terms; (c) your violation of applicable law or the rights of any third party; or (d) any fraud, abuse, misconduct, or negligent act or omission by you. This clause applies only to the extent permitted by applicable law.

21. PRIVACY Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and process personal data.

22. CHANGES TO THE SERVICES We may modify, update, suspend, discontinue, or remove any part of the Services at any time. We may also impose limits on features, functionality, availability, access methods, or supported assets. Where required by law, we will provide notice of material adverse changes. Nothing in this clause limits any mandatory rights you may have under applicable law.

23. CHANGES TO THESE TERMS We may amend these Terms from time to time. If we make material changes, we may give notice by posting updated Terms on our website or through the Services, or by other reasonable means. The updated Terms will take effect from the stated effective date. By continuing to use the Services after that date, you agree to the revised Terms, to the extent permitted by law.

24. EXPORT CONTROL AND SANCTIONS You must not use the Services in violation of export control laws, sanctions laws, or other applicable trade restrictions. You represent and warrant that: (a) you are not located in, organised in, or ordinarily resident in a jurisdiction subject to comprehensive sanctions to the extent use would be prohibited by law; (b) you are not a prohibited or sanctioned person; and (c) you will not use the Services in connection with prohibited activity. We may restrict or terminate access where reasonably necessary to comply with legal or compliance obligations.

25. COMPLAINTS AND DISPUTES If you have a complaint, you should contact us first at: x@degenesislabs.com We may attempt to resolve disputes informally before formal proceedings are started.

26. GOVERNING LAW AND JURISDICTION These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales. If you are a consumer, you may also benefit from mandatory protections of the law of the country in which you reside, and nothing in these Terms affects those protections. If you are a business user, the courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Services. If you are a consumer, you may bring proceedings in the courts of the part of the United Kingdom in which you live, or in your home jurisdiction where mandatory law gives you that right.

27. SEVERABILITY If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision will be deemed severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

28. NO WAIVER Any failure or delay by us to exercise any right or remedy under these Terms does not operate as a waiver of that right or remedy.

29. ASSIGNMENT You may not assign, transfer, charge, sublicense, or otherwise dispose of your rights or obligations under these Terms without our prior written consent. We may assign, transfer, novate, subcontract, or otherwise deal with our rights and obligations under these Terms at any time, subject to applicable law.

30. ENTIRE AGREEMENT These Terms, together with any policies or documents expressly incorporated by reference, constitute the entire agreement between you and Degenesis Labs regarding the Services and supersede all prior discussions, understandings, and agreements relating to the Services.

31. CONTACT Degenesis Labs Email: x@degenesislabs.com Website: www.gridtradex.com Website: www.degenesislabs.com